Terms
These terms explain Prompt Guard Free and the optional monthly Pro subscription.
Who supplies the service
Prompt Guard is supplied by Ironstride, operated by Randy Wijnans, Netherlands. Contact and complaints: info@ironstride.nl. Business support telephone: +31 6 12534149. Postal address: Oosterheemplein 500, 2721 NJ Zoetermeer, Netherlands. Chamber of Commerce number: 97374008.
VAT identification number: NL005267451B18.
The service
Prompt Guard helps you write, improve and reuse prompts in supported current Chrome and Edge browsers. Its local library and templates do not require an account. Online AI features require an internet connection, email sign-in and available credit. The interface is in English; built-in templates are available in English and Dutch.
The service does not include an account or subscription for ChatGPT, Claude, Gemini or another third-party AI service. Copying a prompt and opening one of those websites leaves you in control of whether you paste or submit it there.
Free and Pro
The library and templates are free and do not require an account. Free online use includes three AI improvements per calendar month, counted in UTC. Pro costs €4.99 per month including VAT and includes 100 AI improvements per paid monthly billing period. Pro is currently offered to customers in the Netherlands. Your account shows the applicable allowance and reset date. Unused improvements do not carry over. The free allowance is not added to the Pro allowance.
The paid subscription starts when the initial payment is confirmed and renews monthly until cancelled. There is no minimum term beyond the paid monthly period. Stripe Checkout shows the amount and payment frequency before you place the paid order. Stripe processes the payment and provides the payment confirmation and available tax invoices. Signing in alone does not create a subscription or authorize a payment. There is no automatic conversion from Free to Pro.
A result that keeps the original prompt, apart from whitespace, does not use an improvement. A known failed request does not use one either. An interrupted or uncertain request can temporarily reserve an improvement while its status is resolved. Contact support if a reservation does not clear; repeated submissions can create separate requests.
Cancellation and payment problems
You can cancel future renewal through Account > Manage subscription. Cancel before the next renewal shown in the portal to prevent the next monthly charge. Your paid access remains available until the end of the paid period. You can also contact info@ironstride.nl if you cannot access the portal. There is no cancellation fee.
Normal cancellation at the end of a paid period does not by itself refund that period. Your cooling-off rights and rights if the service is faulty or unavailable remain unaffected. Signing out, uninstalling, deleting local data or closing the browser does not cancel a subscription. If you request account deletion, we first resolve any active billing relationship and records we must retain.
A failed or unconfirmed payment does not grant a new paid allowance. If a payment or refund needs investigation, online AI access may be held while support resolves the issue. Your local library and templates remain available. Do not make a second purchase to resolve a delayed activation.
Cooling-off and withdrawal
You may withdraw from your first Pro purchase without giving a reason during the 14-day cooling-off period. The period ends 14 days after the day the initial contract is concluded. If the final day is a weekend or public holiday, the applicable next-working-day rule applies. Send your withdrawal before that period ends. Any longer rights that apply by law remain unaffected.
Pro can be used after payment confirmation during the cooling-off period. We do not ask you to waive your withdrawal right. For a timely withdrawal from the first purchase, we refund the first subscription payment in full and do not deduct the cost of improvements used during that period. This does not describe a new cooling-off period for every ordinary monthly renewal or limit any right you otherwise have.
To withdraw, select Withdraw from purchase on this website or through the purchase-support link in the extension. The form lets you identify the purchase, review your declaration and choose Confirm withdrawal. You receive a confirmation containing your declaration, reference, date and time. You can also send a clear withdrawal statement to info@ironstride.nl or the postal address above. The model form below is optional; you do not have to use its exact words.
Following a timely withdrawal, we stop the subscription and refund the first payment through the original payment method within 14 days of receiving the withdrawal. There is no refund fee. A receipt for your withdrawal is separate from the later confirmation that the refund has been processed. Withdrawal does not remove local library content from your device.
Model withdrawal form
You may use this optional form for email or post. You can also use the online withdrawal form.
To: Ironstride, Oosterheemplein 500, 2721 NJ Zoetermeer, Netherlands Email: info@ironstride.nl I hereby withdraw from my Prompt Guard Pro subscription. Purchase date: Purchase reference, if available: Name: Account email: Postal address: Date: Signature, only if submitting this form on paper:
Your prompts and results
Review a prompt before submitting it and use only content you are entitled to share. Do not submit passwords, sign-in codes, API keys or confidential personal or business information. The local privacy check can miss sensitive information.
AI output and intent checks can be wrong or omit information. Compare the result with your original and assess it before use. Prompt Guard does not guarantee better answers from other AI services.
Your local library
Version 0.7.0 stores your library and optional context profile encrypted in the current browser profile. It does not provide cloud synchronization, a cloud library backup or recovery of a lost local encryption key. Export a JSON backup before uninstalling the extension, clearing browser data or changing profiles. The export contains your library in readable, unencrypted form, without the context profile or account session. Keep exported files privately.
Availability, problems and support
Online features require an internet connection and may be interrupted by maintenance, capacity limits or faults. If paid access does not work as agreed, contact support so we can investigate and correct the problem. These terms do not remove your legal rights when the service is faulty or unavailable. Your local library and templates remain available independently of online AI access. The service has no advertised guaranteed response time or uninterrupted availability.
For support or a complaint, email info@ironstride.nl. We aim to respond to ordinary support requests within three business days. This response target does not delay withdrawal or refund deadlines. Security and privacy reports are prioritized. Nothing in these terms excludes mandatory rights that apply to you.
For account requests, use your account email address. Do not include sign-in codes, passwords or card details. Account deletion and removal of local browser data are separate actions. Read the support instructions and Privacy Policy for the process and data handling.
Your contract and service records
After the first payment is confirmed, we email the purchased contract text, payment reference and first paid period so you can save them independently of later website changes. We retain that version and confirmation as purchase evidence. Account, payment, subscription and confirmation records support service delivery and administration; complete card details are handled by Stripe. Your submitted prompt and selected context are processed by Ironstride and OpenAI for the requested improvement. The saved library stays on your device. Read the Privacy Policy for data handling.